Terms & Conditions

These Terms are an agreement between you and MIJO ("Mijo", "we", "us"). By creating an account, depositing or playing, you accept them, along with our Privacy Policy and the rules of each bonus or promotion you take part in. If you do not agree, please do not use Mijo.

You must be 18 or older, or the legal gambling age where you live if that is higher. Online gambling must also be legal for you where you are. We check your age when you verify your identity, and we close accounts held by anyone underage.

You may hold one account only. Your details must be true and your own. We may suspend duplicate accounts and void winnings and bonuses won on them. Your country and wallet currency are set from your location when you sign up and cannot be changed later.

Keep your password private. Bets placed while you are signed in count as placed by you. If you think someone else has used your account, change your password and contact support straight away.

Deposit only with payment methods in your own name. You can deposit with the payment methods shown on the Deposit page, which are handled by our payment partners. Each method has its own minimum and maximum, shown before you choose an amount. A deposit is credited once the payment is confirmed, and we may check a payment before crediting it. Your balance does not earn interest.

Malfunctions: if a game or our platform clearly malfunctions, the affected bets and payouts are void, and we may correct your balance to what it should have been.

You can only withdraw once your identity is verified (KYC). Withdrawals are paid from your real-money balance, in your wallet currency, and the minimum is the equivalent of USD 10. Our team reviews every withdrawal before paying it, and you can cancel a withdrawal while it is still pending.

To verify, upload a clear photo of a valid ID document and confirm your name and address. We may ask for more information before paying out, and we may refuse a withdrawal if the details do not match your account.

Bonus money is kept in a separate bonus balance. Before it becomes withdrawable cash you must wager the amount shown on the bonus, for example 10x the bonus. Only one bonus is active at a time; others wait their turn. Each bonus has an expiry date (30 days unless stated otherwise) and may have a maximum bet and games that do not count.

If a bonus expires, its balance runs out, or you forfeit it, the bonus and its winnings are removed. While a bonus with unfinished real-money playthrough is active, you cannot withdraw any of your cash balance. The lock lifts when the playthrough is done, or when the bonus ends because it was completed, expired or forfeited. A deposit bonus is also removed if the deposit is refunded.

Referral rewards are paid only on an invited friend's first successful deposit, within the time and limits shown on the Referrals page. You cannot refer yourself. Points, ranks and shop items are rewards for play and have no cash value.

Cheating, using bots, exploiting bugs, colluding with other players, bonus abuse, using someone else's payment method, or money laundering are not allowed. If we find any of these we may suspend or close the account, void the bets and bonuses involved, and keep the affected balance while we investigate.

We may also suspend an account while we check identity, payments or a support complaint. We will tell you why unless the law prevents us.

You can set daily, weekly or monthly deposit and loss limits in Responsible Play, and a limit on the real money you stake in one game session. You can also take a break (cooling-off) or self-exclude. While a break or self-exclusion is active you cannot sign in, play, deposit or withdraw. If you feel gambling is becoming a problem, please use these tools and seek help.

Mijo is provided "as is". We are not liable for indirect losses or lost profits, or for problems caused by your device, your internet connection, game providers, payment providers or events outside our control. Nothing in these Terms limits liability that cannot be limited by law.

We may update these Terms. We will change the date above and tell you in the app before major changes apply. These Terms are governed by the laws of Curaçao. If you have a complaint, open a support ticket or email [email protected] first, and we will try to resolve it.